Privacy Policy

1. Overview

WoundCareLocator.com ("we," "us," or "our") operates a publicly accessible directory of wound care clinics across the United States. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding that information.

WoundCareLocator.com is not a healthcare provider, health plan, or healthcare clearinghouse. We do not collect, store, or process protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). We are not a HIPAA covered entity or business associate.

2. Information We Collect

Information you provide

We collect information you voluntarily provide, which may include:

• Search queries (city, state, or ZIP code entered into our search tool)
• Contact information submitted via provider listing or inquiry forms
• Email address if you subscribe to updates or newsletters

Information collected automatically

When you visit WoundCareLocator.com, our servers and third-party service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Search queries entered on the site

What we do NOT collect

• Medical records or health history
• Insurance information
• Social Security numbers
• Payment card information (we do not process payments directly)
• Protected health information (PHI) of any kind

3. How We Use Your Information

We use the information we collect to:

• Operate and improve the WoundCareLocator.com website and search functionality
• Respond to inquiries from providers seeking to claim or update listings
• Analyze site usage to improve user experience and content
• Detect and prevent fraudulent or abusive activity
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to make medical recommendations or referrals.

4. Third-Party Service Providers

We use the following third-party services to operate our website. Each has its own privacy policy governing how they handle data:

• Vercel — website hosting and deployment
• Supabase — database hosting (clinic directory data only)
• Google Maps / Geocoding API — location search functionality

These providers may receive limited technical data (such as IP addresses) as part of normal internet operations. They are not authorized to use your information for any other purpose.

5. Cookies

WoundCareLocator.com may use cookies and similar tracking technologies for basic site functionality and analytics. These include:

• Essential cookies — required for the site to function
• Analytics cookies — help us understand how visitors use the site

You can disable cookies in your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

We retain automatically collected data (such as server logs) for up to 90 days. Information submitted through contact or provider forms is retained for as long as necessary to fulfill the purpose for which it was submitted, or as required by law.

7. Children's Privacy

WoundCareLocator.com is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access information we hold about you
• The right to request correction or deletion of your information
• The right to opt out of certain data uses

To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: